Business Development Manager Job at Public Knowledge, LLC, Grand Rapids, MI

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  • Public Knowledge, LLC
  • Grand Rapids, MI

Job Description

The Business Development team is hiring a Business Development Manager (BDM) to improve market share by building and maintaining business relationships with prospective clients. The BDM is responsible for business development activities from lead generation through supporting the Business Development team through contract signing, and client post-service follow-ups for the achievement of customer satisfaction and revenue generation.

Inclusion is a core value of Public Knowledge. We value and seek to create a more diverse workforce. We encourage women, minorities, veterans, people with disabilities, people with different sexual orientations, people with lived expertise, and other diverse people to apply. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to creating a safe and inclusive workplace that highlights the diversity in all of us and our experiences.

We are looking for someone ingrained into the fabric of state and local government services and understands how agencies operate. The right candidate will combine this knowledge with superior organizational, research, and analytical skills, plus the ability to be productive in a virtual company. The successful candidate will have experience with building relationships with various government agencies in their state, identifying new opportunities and areas of growth, have superior writing skills, be responsive to time-sensitive and deadline-driven proposal efforts, be flexible in meeting multiple priorities, and thrive in a fast-paced environment.

What We Are Looking For

  • Experience working with state agencies in Colorado
  • Organizational skills
  • Analytical skills
  • Research skills
  • Writing skills
  • Ability to work with a virtual team
  • Collaborative
  • Tolerance for ambiguity
  • Interpersonal communication skills
  • Ability to juggle a diverse workload with competing priorities

Responsibilities

  • Meets with potential clients to negotiate and secure business and maintain relationships
  • Delivers sales presentations to clients
  • Ensures clients are provided professional, courteous, and timely support and service
  • Maintains a strong understanding of our industries, regulations, processes, and procedures
  • Supports and implements strategic plans to accomplish company goals
  • Forecasts client activity and sets performance goals accordingly
  • Reviews market analyses to determine customer needs
  • Maintains a strong understanding of PK's service lines
  • Maintains all CRM (Customer Relationship Management) software, including Hubspot
  • Maintains records of all visits and telephone contacts of the assigned regulatory clients within the database daily
  • Generates reports, as required
  • Participates in tradeshows and/or regulatory conferences, when necessary
  • Other duties as assigned

Required Education and Other Credentials

  • Bachelor’s Degree required
  • Valid Driver’s License

Required Skills and Experience

  • Experience in State, Local, and Education (SLED)
  • At least 5 years’ experience selling professional services
  • Lived in the capital city for 5+ years with a demonstrated understanding of how state government agencies purchase goods and services
  • Proficiency in use of a Sales CRM
  • Demonstrated proficiency in persuasive writing using conversational English
  • Highly motivated, pro-active self-starter with excellent time management skills
  • Proficiency in MS Word, Excel, and PowerPoint
  • Ability to work independently and as part of a team
  • Excellent oral and written communication skills
  • Ability to handle and organize multiple projects and deadlines
  • High degree of attention to quality, details, and correctness
  • Ability to address the needs of diverse customers; understand and respond in a culturally responsive way
  • Commitment to diversity, equity, inclusion, and belonging

Physical Requirements and Working Conditions

  • Ability to travel to client sites
  • Ability to work from a home-based office
  • Ability to work at a computer for extensive periods of time
  • Ability to speak on the telephone for extended periods of time
  • Ability to read (paper or computer screen) for extended periods of time
  • Hand, arm, and finger dexterity to operate a computer keyboard and other Company equipment

Location

This is a remote position, full-time.

Schedule

Normal hours are Monday through Friday, 40 hours per week.

Salary range

$60,000 - $90,000

Travel

Must be available to travel 75%

We Offer Excellent Paid Benefits That Include

  • Comprehensive Health & Dental Insurance
  • 100% Paid Life Insurance
  • 20 Days Paid Time Off (Per Year)
  • Paid Holidays
  • 401K Savings Plan with 100% match up to 3% of your salary
  • Anniversary Reward Bonus
  • Stipend and Paid Time for Professional Development
  • Paid time to volunteer in your local community
  • Premium subscription to the Calm App

We are an Equal Opportunity Employer. Our team members are people with different backgrounds, strengths, and lived expertise, who share a commitment to being a catalyst for change, leaving each person, project, client, colleague, and community better than when we started.

Job Tags

Holiday work, Full time, Contract work, Local area, Remote job, Work from home, Home office, Flexible hours, Monday to Friday,

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